Privacy Policy
Last updated: March 2025. Techline ("we", "us", "our") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, store, and disclose information when you use our platform and services.
1. Information we collect
We collect only the information necessary to provide and improve our services:
- Account and profile: name, email address, phone (optional), and profile details you provide when you register or update your account.
- Transaction and order data: gig orders, payment-related information (processed securely via our payment provider), and delivery or milestone details.
- Communications: messages you send through our platform (e.g. to sellers or support) and contact form submissions.
- Usage and technical data: IP address, browser type, device information, and general usage patterns to operate and secure our services.
2. How we use your information
We use the information we collect to:
- Provide, maintain, and improve our marketplace and user experience.
- Process orders, payments, and payouts in line with our terms.
- Verify identity and conduct background or quality checks where applicable.
- Communicate with you about orders, account updates, and support requests.
- Send service-related and, where you have agreed, marketing communications.
- Detect and prevent fraud, abuse, and security issues.
- Comply with legal obligations and enforce our terms and policies.
3. Data storage and security
We store your data on secure servers and use industry-standard measures to protect it, including encryption in transit and at rest where appropriate. Access to personal information is limited to authorised personnel and service providers who need it to operate our platform. We do not sell your personal data to third parties for marketing.
4. Cookies and similar technologies
We use cookies and similar technologies to keep you logged in, remember your preferences, and understand how our site is used. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of the platform.
5. Your rights
Depending on your location, you may have the right to access, correct, or delete your personal data, object to or restrict certain processing, and data portability. To exercise these rights or ask questions about your data, contact us using the details below. We will respond in line with applicable law.
6. Data retention
We retain your information for as long as your account is active or as needed to provide services, resolve disputes, enforce agreements, and comply with legal and regulatory requirements. After that, we may anonymise or delete data in line with our retention policy.
7. Changes to this policy
We may update this privacy policy from time to time. We will post the revised version on this page and, where required, notify you by email or through the platform. Continued use of our services after changes constitutes acceptance of the updated policy.
8. Contact us
For privacy-related questions or requests, contact us at our contact page or via the contact details published on Techline.ng. We will handle your request in line with applicable data protection law.
By using our platform, you consent to the collection and use of information as described in this policy. We are committed to handling your data responsibly and in line with applicable laws.